Privacy Policy
Effective Date: October 7, 2024
At Hemsvig Jewellery, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us online or offline.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address, and any other details you provide when contacting us or placing an order.
- Payment Information: Payment details such as credit/debit card information (processed through secure third-party services).
- Order Information: Products purchased, order history, delivery addresses, and any relevant communication about your order.
- Website Usage: Data such as IP addresses, browser type, access times, and referring website addresses when you visit our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping, tracking, and providing customer service.
- Communication: To respond to your inquiries, send you updates on your orders, and provide information on new products, offers, or promotions.
- Website Improvement: To analyze usage patterns, improve our website experience, and optimize services.
- Marketing: To send you promotional emails or newsletters (only with your consent). You can opt out of marketing communications at any time.
3. Sharing Your Information
Hemsvig Jewellery will never sell or rent your personal information. We may share your information with trusted third-party providers for the following purposes:
- Payment Processing: Secure third-party payment gateways for processing transactions.
- Shipping and Delivery: Shipping companies to fulfill your order.
- Service Providers: Marketing, web hosting, and IT support companies who assist in providing and improving our services.
These third-party service providers have access to personal data needed to perform their functions but may not use it for other purposes.
4. Data Security
We take the security of your personal data seriously. We use various security measures, including encryption and secure servers, to protect your information from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Opt out of receiving promotional emails and other marketing communications.
If you wish to exercise any of these rights, please contact us at info@hemsvigjewellery.com.
6. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
Email: info@hemsvigjewellery.com
Phone: +91 9876543210
Address: Hemsvig Jewellery, 123, Elegance Avenue, Goldsmith District, Mumbai , India